Chargebase, a chargeback-prevention platform built for high-growth e-commerce and SaaS businesses, launched to solve expensive merchant payment disputes through a unified system. Access to Verifi and Ethoca alerts via an automated platform enables instant resolution and transparent pricing for businesses of all sizes. Chargebacks represent persistent costs, causing loss of transaction revenue, products, fulfillment expenses, and merchant account standing.
“Verifi and Ethoca alerts are highly effective in letting you refund a transaction before it becomes a chargeback. But accessing them traditionally meant dealing with multiple vendors, complex integrations, and paying premium fees. Chargebase was built to fix this, with the idea to make chargeback prevention accessible to everyone.” commented Serhii Zubakhin, Client Partner at Chargebase.
Chargebase offers a unified method to prevent disputes before conversion into chargebacks. Real-time alerts allow immediate refunds, protecting accounts from 0.9–1% thresholds and reducing manual overhead. Automation-first architecture matches alerts to orders and manages backend communication with Verifi and Ethoca networks. Custom workflows and flexible configurations accommodate specific merchant operations across startup and mid-market sectors.
Pricing follows a pay-per-alert model without setup fees or monthly minimums. Billing applies only to valid alerts, excluding double or false notifications. Such a structure provides enterprise-grade prevention to scaling businesses without heavy upfront costs or opaque pricing models.