Interloom, an enterprise operations platform that captures expert knowledge and converts it into permanent memory for AI agents, announced a $16.5 million seed round led by DN Capital, with participation from Bek Ventures and Air Street Capital.
Closing the Enterprise “Memory Gap”
Enterprises struggle to deploy AI agents in operational workflows due to missing contextual knowledge. Interloom captures decisions made by operational experts and transforms them into reusable memory. The platform processes millions of cases for companies including Zurich Insurance, JLL, and Fiege, bridging the gap between documentation and real-world decision-making.
Building a “Forever Memory” for AI Agents
Each resolved case becomes part of Interloom’s Context Graph, a continuously evolving model of operational decisions. The system enables AI agents and teams to automate complex workflows using real operational experience rather than static documentation. The approach addresses workforce knowledge loss as experienced employees retire and AI adoption accelerates.
“Our experience with enterprise AI agents platforms like Cognigy showed us how important context is. An agent is only as good as the specific knowledge it can rely on. The problem is context is dynamic, poorly documented and lives in the daily decisions of expert front-line workers. Interloom stood out by building a corporate context graph that continuously captures real-world decisions and how organizations actually operate.”— Guy Ward Thomas, Partner, DN Capital
Fabian Jakobi, Founder & CEO of Interloom, said: “AI agents are rapidly moving onto the front lines, but without a company's specific corporate memory, they will not have the answers or the ability to automate anything. We ground their decisions in successful resolutions from the past — ensuring their work is guided by real operational experience and governed through expert oversight — creating a memory that stays with the company forever.”